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在欧服官方论坛中，今天出现了一篇“特殊”的帖子，在这个帖子里，欧服官方GM与普通玩家们聊起了他在暴雪公司工作的历程以及他对暴雪公司的一些感想。作为转载者，看过不少国服GM撰写的帖子，其中大多是请求玩家体谅、抱怨代理商的，像这样具有如此自豪感的真的不是稀有，而是一个都没有！或许，作为一个区域代理商的GM，这种自豪感和荣誉感是应该的，而我们这样处境的GM却是少数群体吧……
包含原文和全文翻译Ooh, ooh! Me! Me!
I applied... in 2004...
Look at me now!
Being a GM has it's pros and it's cons like any job. Without going into too much detail, you would be:
Working shifts which change on a regular basis- it's a 24 hour support service, so full teams of people have to be working at all times of all days. This sounds pretty taxing on paper, but you will generally be assigned to the same shift as your particular team and I can guarantee that you will bond really well with your immediate teammates. This means that no matter what shift or weekend you have, you will have people to hang out with and talk to.
Earning a decent wage- ok, so it's entry level. However you have to consider the cost of living. In general, you will earn more per month than you spend on living. As long as you didn't start with too much debt back home that needs paying off, you will have enough solvent cash to have a good social life; and France is a great place to be sociable in (weather, culture, people...)
Gaining valuable experience- this is a biggy that most people overlook. There isn't much out there that rivals what we do here. I'm not saying that egotistically, but support services are generally via email or telephone; not live interaction with the customer inside the product itself. You will learn how communicate efficiently via text alone which isn't as easy as it sounds, because sarcasm relies heavily on body language and facial expression (trust me, I'm the most sarcastic person I know IRL!)
At the end of the day, this is Blizzard. Working for Blizzard in any capacity has to be a good thing even if you only want to say that you have done it.
I'll admit that I was doubtful about coming across at first and didn't expect to stay long, but here I am. More than 2 years, and a number of different internal positions later, I'm still enjoying coming to work in the morning.
Sorry for the long-winded rant, got a bit carried away.
Blizz fanboi for life! :)
>>进入欧服论坛原帖在第十一楼。
下面是全文翻译： 我2004年入职……现在看看我吧！
我经常轮班，GM是24小时的工作，整个组的同事们需要轮流在每个24小时里上班。这听上去非常累人，但你通常能被安排在固定的时段，这样你碰到的同事也是比较熟悉的。因此无论你哪天轮班或是周末，可以找到熟悉的人聊天。
来说说收入。无论如何我们都得考虑生活费。如果不是很奢侈的话，我们每个月都能有点积蓄。如果在进入公司之前你没有背上大笔债务，那么你的收入可以让你有很好的社交活动，我喜欢法国，那里的气候、文化、人民……
我不能透露薪水是多少，但是就如同大家所想，用GM的薪水去购买本地的房子是不可能的。大多数的GM居住在单间公寓里，我也是，有互联网、水电、煤气和炉子、移动电话、自己的车子……我收入的2/3用于支付生活费及各种杂费，如果你不是一个大手大脚的人，就不至于每个月都月光。
GM部门是暴雪公司招聘要求最低的机构，如果你在市场部门或其他，那么你应该足够自豪了。
我本人不想对学士学位评价太多，因为那并不意味着就是真才实学，而且我可以告诉你们，我并没有学士学位。我能得到这份工作是因为之前我就当客服的经验。
获得有价值的经验，这通常是人们更希望得到的。我们的工作同样能学到很多东西——我不是自大，但我们提供客服更多是通过电话和email，而不是直接和产品用户面对。我们需要学会更有效的沟通方法，这并不简单，你得面对各种挖苦，而处理好工作。（我知道我是组里被喷得最多，呵呵）
我得承认在暴雪公司当GM只是因为机遇，而之前我本人并不希望担任GM，但现在，2年多了，对比起其他不同的职位，我还是喜欢早上来和用户们打交道。
暴雪是个很伟大的公司，《魔兽世界》是个伟大的游戏，他们一直在稳步向前！（我真是个有激情的演讲者。）
好吧，我今天说得太多了，我想我有点失控了。
为暴雪喝彩！