在这两天不停的报导后，相信各位读者都已经知道Lumia 800出现最大电池容量停留在981mAh的低水平问题。就这个问题，台湾便有用家直接向Nokia CEO Stephen Elop发出电邮，居然在5分钟内就得到了回应，内容如下︰
It is just a firmware issue – the batteries are all the same size and have the same capacity. Fixes being implemented.该网友没有直接为电邮作出截图，因此也无法知道电邮回覆的真伪如否。但如果属实的话，那么现时的电量问题便是纯粹由于firmware导致，理论上可以透过未来的firmware更新得以解决。这样，大家就可以安心地入手Nokia Lumia 800吧？
Regards,
Stephen
—–Original Message—–
From: xxxxxxxxx
Sent: Thursday, December 15, 2011
To: Elop Stephen (Nokia/Espoo)
Subject: Lumia 800 980 mAh battery problems
Dear Stephen,
My name is XXXXX, I am writing to you from Taiwan, please allow me to spend you just a few mins to understand the Lumia 800 problems in Taiwan.
First of all, the Lumia 800 is a work of art. It would be a 10/10 phone if the battery is not defected.. I have actually cancelled 2 x iPhone 4s 32gb phones because how pretty the Lumia 800 is.
As we all probably know, the Lumia 800 has battery problems, but Nokia has not commented on the 980 mAh problem.
A lot of Lumia 800 users in Taiwan has reported of having 980 mAh @ Full Capacity batteries, in a 30 pages discussion thread, 90% of users have 980 mAh battery. I have a 1480 mAh full capacity battery (but tops at 1250 mAh when fully charged.)
We are actually mysteried by these numbers, we wish to know is it hardware defection or just a simple firmware problem? Can these problems be fixed with a simple software update? Many phones die in just under 5 hours of light usage.
Thank you very much for taking the time reading this email..
- A Nokia & WP7 Lover